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You may return any goods purchased from us within 14 days of the receipt of the goods to us for a refund. This does not apply to special orders, which are non-returnable. Please call our sales team for further advice regarding special orders.

The goods must be unused, in original packaging and in saleable condition. Any goods that are damaged or not in resaleable condition may be refused or may incur a restocking fee. You must also return any promotional items that were included in the order.

How to return:

To arrange a return, please call us on 01227 791790 or email sales@montravia.co.uk

You can return the goods in store at our trade counter (please bring a copy of your delivery note or invoice).

We can also arrange for one of our vans to collect the goods from you.

Alternatively, you can post the items back to us at your cost using the address at the bottom of this page with a copy of your delivery note or invoice.

Important Notice

Please Note
We currently have a complete power failure, please send e-mails for enquiries and we will respond once power is back up and running - this has also affected our telephone lines